Xerox Business Analyst (remote base candidates welcome) in Franklin, Tennessee

Xerox is the world's leading enterprise for business process and document management. Its services, technology, and expertise enable workplaces - from small businesses to large global enterprises - to simplify the way work gets done so they operate more effectively and focus more on what matters most: their real business. Xerox offers business process outsourcing and IT outsourcing services, including data processing, healthcare solutions, HR benefits management, finance support, transportation solutions, and customer relationship management services for commercial and government organizations worldwide. The company also provides extensive leading-edge document technology, services, software and genuine Xerox supplies for graphic communication and office printing environments of any size. Xerox serves clients in more than 160 countries. For more information, visit,, or

If you meet the requirements of this position and want to work for a world-class company with a great marketplace reputation, apply today.

Midas Solutions (part of Xerox Business Services) is a quality-driven company known throughout the healthcare industry for its excellence in product, integrity and client support. We have a proven track record of building enduring relationships with clients by understanding and anticipating their needs and then exceeding their expectations.

Midas pioneered as a quality management solution in the acute care setting, today our vision is to provide distinct yet tightly integrated solutions that address strategic performance management needs. For more information, visit .

Role and Responsibilities

Serve as Business Analyst for Midas solutions, documenting product changes and enhancements as directed by the Product Managers. * In collaboration with Product Managers, document clinical and technical requirement, analysis for product enhancements and services, and participate in discussions with Product Engineering and Quality Assurance staff including project definition, user stories, requirements analysis, solution assessment, testing, documentation and deployment.

  • Maintain status of projects using the project management system; identifying gaps in requirements analysis, testing plans or other project steps necessary to meet project timelines.

  • In collaboration with Product Managers, participate in the gathering, tracking and evaluation of client requests and internal Midas staff.

  • In collaboration with Product Managers, actively participate in the creative design of new products and features.

  • Assist in identifying key internal stakeholders associated with each project and facilitate intra and inter-department communication to ensure stakeholder buy-in and optimal product integration.

  • Assist in review of release notes and product documentation in collaboration with Content staff as necessary for content development.

  • Develop and maintain collaborative relationships with other departments within the organization to further the integration of division products and services.

  • In collaboration with Product Managers, Solutions Advisors, and other Midas staff assist in defining and building system dictionaries, indicators, reports, etc. needed to support new development and core solutions.
    Qualifications and Education Requirements

    Associates or Bachelor’s degree is preferred. Experience in implementing, training, supporting or managing Midas products preferred. Background in Health Informatics, IT-development, software development, and/or a healthcare setting is required.

    Preferred Skills

  • Ability to integrate multiple details and complex process into a clear action plan for self and team members.

  • Expertise with Scrum and Agile methodology.

  • Understanding of software development cycle.

  • Familiarity with TFS to manage backlogs, user stories, features, etc. to ensure a smooth development cycle.

  • Proven ability to facilitate others toward problem resolution, team building and goal attainment.

  • Understanding of workflow of various roles in healthcare settings (i.e. hospital, clinic, nursing home, ambulatory surgery center, etc.).

  • Knowledge and understanding of performance improvement methodologies.

  • Exceptional organizational and time management skills.

  • Ability to successfully multitask and maintain several projects and features simultaneously.

  • Ability to communicate effectively, both verbally and written, with customers, co-workers and business contacts in a courteous and professional manner.

  • Strong analytical ability.

  • Ability to establish effective, professional working relationships with clients and co-workers.

  • Experience with Scrum or Agile Development

  • Up to 25% travel

Xerox is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, sex, marital status, sexual orientation, physical or mental disability, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law. People with disabilities who need a reasonable accommodation to apply or compete for employment with Xerox may request such accommodation(s) by sending an e-mail to Be sure to include your name, the job you are interested in, and the accommodation you are seeking.

Job: IM Architecture

Organization: Midas

Title: Business Analyst (remote base candidates welcome)

Location: Tennessee-Franklin

Requisition ID: 16026685

Virtual/work from home? Yes