Xerox Health & Welfare Senior Data Analyst (remote) in Chicago, Illinois

Xerox is the world's leading enterprise for business process and document management. Its services, technology, and expertise enable workplaces - from small businesses to large global enterprises - to simplify the way work gets done so they operate more effectively and focus more on what matters most: their real business. Xerox offers business process outsourcing and IT outsourcing services, including data processing, healthcare solutions, HR benefits management, finance support, transportation solutions, and customer relationship management services for commercial and government organizations worldwide. The company also provides extensive leading-edge document technology, services, software and genuine Xerox supplies for graphic communication and office printing environments of any size. Xerox serves clients in more than 160 countries. For more information, visit,, or

If you meet the requirements of this position and want to work for a world-class company with a great marketplace reputation, apply today.

_Job Responsibilities_

ยท May perform one or more of the following:

o Analyzes, plans and implements process improvement (such as Six Sigma initiative) needs. o Produces new process improvement techniques and services. o Develops metrics that provide data for process management and indicators for future improvement opportunities. o Measures performance against process requirements, aligning improvement projects to close performance shortfalls.

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_Additional Job Responsibilities_

  • Attends client calls and gathers requirements
  • Serves as a bridge connecting internal client team members, providing ideas, instructions and feedback
  • Oversees data interface file processes, requirements, and testing
  • Coordinates with clients and vendors related to data transmission
  • Understands businesses and key business activities that the software platform serves
  • Understands the details of the services and functions of the Advantage software application and related support activities
  • Successfully engages in multiple initiatives simultaneously
  • Prioritizes work where appropriate and manages deadlines
  • Guides the activities of other staff
  • Works with clients, vendors and internal staff to determine and document requirements for application functionality and data interface functionality
  • Updates documentation as needed
  • Oversees, manages specifications and documentationrepository to ensure completeness and consistency
  • Assists in changes and improvements to ongoing processes related to data interface specifications and requirements gathering
  • Performs client setup and configuration when requested
  • Briefs assigned client managers and developer(s) on the specifications and be available for guidance on specific issues
  • Proactively communicates and collaborates with external and internal customers to analyze information needs and functional requirements
  • Develops and maintains accurate test plans and scenarios
  • Participates in testing activities as needed
  • With client/vendor input, develops specifications for various data interfaces
  • Maintains specification documents
  • Tests and/or coordinates testing efforts for completed data interfaces
  • Works with development staff to answer questions and provide clarification on requirements
  • Ensures all data interface specifications are maintained in a designated repository
  • Manages requested changes to data interface files using defined procedures
  • Collaborates with the client leads to establish priorities for product delivery
  • Works with internal staff and external users to accomplish assigned initiatives

_Essential Skills/Knowledge_

  • Strong Health & Welfare Benefits Administration, required
  • Client facing experience, required
  • Data analysis experience, required
  • Strong project management experience, required
  • MS Office tools (MS Excel, MS Word, MS Project), required
  • SQL, preferred
  • Internet, required


Minimum BA/BS degree, preferred

Xerox is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, sex, marital status, sexual orientation, physical or mental disability, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law. People with disabilities who need a reasonable accommodation to apply or compete for employment with Xerox may request such accommodation(s) by sending an e-mail to Be sure to include your name, the job you are interested in, and the accommodation you are seeking.

Job: Client Services

Organization: TBO

Title: Health & Welfare Senior Data Analyst (remote)

Location: New Jersey-Secaucus

Requisition ID: 16022985

Other Locations: United States-Georgia-Atlanta, United States-Massachusetts-Boston, United States-Illinois-Chicago, United States-Florida-Jacksonville, United States-Arizona-Phoenix, United States-New York-New York, United States-New Hampshire-Nashua, United States-Connecticut-Farmington, United States-TX-Dallas

Virtual/work from home? Yes